AG Cars Larkhill LTD Privacy Policy
Last updated: 29/10/2025
​
1. Who we are
In this policy, AG Cars refers to AG Cars Larkhill LTD, including our website at www.agcarssalisbury.co.uk. We are committed to protecting your personal data and you right to privacy.
​
2. What personal data do we collect?
We collect personal data that you provide directly to us, that we obtain from third parties, or that is collected automatically through your use of our services.
​
Identity and contact data: Name, address, email address and telephone number.
Vehicle data: Vehicle registration number (VRM), make, model, chassis number and service history.
Financial data: Bank account details and payment card information (please note we do not store full card payment details).
Transaction data: Details about payments to and from you, and other details of products and services you have purchased from us.
Marketing and communications data: Your preferences in receiving marketing from us.
Website usage data: IP address, browser type, and details of you interaction with our website, collected through cookies.
Credit check data: Information obtained from credit reference agencies for finance applications.
CCTV data: Images captured by out security cameras on our premises.
​
3. How we use your personal data and our legal basis for processing.
We will only use your personal data when the law allows us to.
Most commonly, we will use you personal data in the following circumstances:
​
For the performance of a contract: To process your purchase of a vehicle, arrange finance, conduct services, or provide warranty coverage.
For out legitimate interests: We may use your data to:
Respond to your enquiries and provide customer support
Manage our business, improve our services and administer our website.
Ensure the security of our premises and prevent crime using CCTV.
To comply with legal or regulatory obligation:
To register a vehicle with the DVLA
To prevent and detect fraud
To assist law enforcement with investigations
With your consent:
For certain activities, such as sending you marketing emails, we will obtain your explicit consent. You can withdraw your consent at any time.
​
4. Sharing your personal data with third parties
We may share your personal data with the following third parties for the purposes outlined above:
Vehicle manufacturers: for warranty and recall purposes
Finance and insurance providers: if you request these services
DVLA: for vehicle registration
Third-party service providers: for tasks like website hosting, payment processing or customer relationship management systems (CRM)
Credit reference agencies: for finance applications
Law enforcement: if required by law.
​
5. How long we keep your personal data?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected t for, including the purposes of satisfying any legal, accounting or reporting requirements.
​
6. Your data protection rights
Under UK data protection you have specific rights regarding your personal data. You have the right to:
Request a copy of your personal data
Request correction of inaccurate or incomplete data
Request erasure of you data in certain circumstances
Object or restrict the processing of your data
Withdraw you consent where we rely on it to process your data
To exercise any of these rights, please contact us at andrewglasson9@gmail.com.
7. How to complain
If you are unhappy with how we have used your data, you can complain to us in the first instance by contacting Andrew Glasson, Director. You also have the right to complain to the Information Commissioner’s Office (ICO) at any time.
8. Cookies
We use cookies on our website to improve your experience. You can manage your cookies preferences through your browser settings.
9. Changes to this privacy policy
We may update this policy from time to time. The latest version will always be available on our website.
​